Player Protection

Play Smart.
Play Responsibly.

At pb88, we believe that gaming should always be fun, controlled, and within your means. We are fully committed to responsible gaming — providing every Filipino player with the tools, information, and support needed to keep their experience positive and safe.

21+
Strictly 21 and Above Only
pb88 enforces the Philippine 21+ age requirement for all players.

pb88 is committed to responsible gaming — protecting players, preventing underage gambling, and promoting healthy play habits across the Philippines.

Our Commitment to You

Gaming at pb88 is meant to be entertainment — a fun way to enjoy slots, casino games, bingo, cricket betting, and more from the comfort of your home in Manila, Cebu, Davao, or anywhere in the Philippines. But we also know that for some players, gambling can become more than just a pastime. That is why pb88 takes responsible gaming seriously — not as a legal checkbox, but as a genuine duty of care to every person who plays on our platform.

This page outlines the responsible gaming tools available to all pb88 players, the warning signs of problem gambling, how to access self-exclusion, and where to find additional support. Whether you are a casual player or someone who has noticed their habits changing, pb88 is here to help you stay in control.

Player Protection Tools

pb88 provides a full suite of responsible gaming tools that you can activate at any time through your account settings. These tools are free, immediate, and designed to keep you in control.

Deposit Limits

Set a maximum amount you can deposit into your pb88 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.

Loss Limits

Define the maximum amount you are comfortable losing within a set time period. pb88 will automatically restrict further play once your loss limit is reached, giving you a hard stop that protects your bankroll and prevents chasing losses — one of the most common patterns in problem gambling.

Session Time Limits

Set a maximum duration for each gaming session on pb88. When your time limit is reached, you will receive a notification and be logged out automatically. This helps prevent the kind of extended, unplanned play sessions that can lead to overspending and fatigue.

Cool-Off Period

Take a short break from pb88 without fully closing your account. Cool-off periods can be set for 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, you cannot log in, deposit, or place bets. Your account and balance are preserved and accessible once the period ends.

Self-Exclusion

If you feel you need a longer break, pb88's self-exclusion tool allows you to suspend your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and you will be removed from all pb88 marketing communications. This is a serious tool — use it when you need it.

Reality Checks

Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks are a simple but powerful way to stay aware of your gaming activity and make conscious decisions about whether to continue playing.

Managing Your Limits

All pb88 responsible gaming limits can be managed directly from your account dashboard. Setting or lowering a limit takes effect immediately. Increasing or removing a limit is subject to a mandatory 24-hour reflection period — this is intentional, giving you time to reconsider before expanding your play. Here is a quick overview of the limit types available:

Daily Deposit Limit

Cap the total amount you can deposit in any single calendar day on pb88.

Weekly Deposit Limit

Set a rolling 7-day maximum for deposits across your pb88 account.

Monthly Deposit Limit

Define the maximum you can deposit within any given calendar month.

Wager Limit

Restrict the total amount you can wager per day, week, or month across all pb88 games.

Loss Limit

Set a ceiling on how much you are willing to lose within a defined time period.

Session Time Limit

Automatically end your gaming session after a set number of minutes or hours.

21+

Strict 21+ Age Verification

Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are twenty-one (21) years of age or older. pb88 enforces this requirement rigorously. Every new player must complete a Know Your Customer (KYC) verification process before they can deposit funds or play real-money games on the platform.

Accepted identification documents for age verification include a Philippine passport, SSS ID, UMID, driver's license, and the PhilSys national ID. pb88 reserves the right to request additional documentation at any time and to suspend or permanently close any account where the player is found to be under 21 years of age.

If you are a parent or guardian and believe a minor has accessed pb88, please contact us immediately at [email protected]. We will investigate and take immediate action. Protecting young Filipinos from underage gambling is a responsibility we take very seriously.

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players do not realize there is an issue until it has already affected their finances, relationships, or mental health. pb88 encourages all players to regularly check in with themselves. If any of the following signs sound familiar, it may be time to use one of pb88's responsible gaming tools or seek professional support.

Quick Self-Assessment

Take a moment to honestly answer the following questions. This is not a clinical diagnostic tool, but it can help you reflect on your gaming habits and decide whether you might benefit from using pb88's responsible gaming tools or speaking with a professional.

If you answered "yes" to two or more of these questions, we strongly encourage you to use pb88's self-exclusion or cool-off tools, and to reach out to a professional support service. You are not alone, and help is available.

How to Self-Exclude on pb88

Self-exclusion is one of the most effective tools available to players who feel their gambling is becoming a problem. When you self-exclude on pb88, your account is immediately suspended — you cannot log in, deposit, or place bets for the duration of the exclusion period. pb88 will also remove you from all promotional and marketing communications during this time.

Self-exclusion periods on pb88 start at a minimum of six (6) months and can be set for longer periods, including permanent exclusion. Reactivating a self-excluded account requires a formal request and a mandatory reflection period — pb88 will not make this process easy to reverse, because we want to make sure you are genuinely ready to return to gaming responsibly.

  1. Log in to your pb88 account and navigate to the Account Settings section from the main menu.
  2. Select Responsible Gaming from the settings menu to access all player protection tools.
  3. Click on Self-Exclusion and choose your preferred exclusion period — 6 months, 1 year, 5 years, or permanent.
  4. Confirm your identity and acknowledge the terms of the self-exclusion. Your account will be suspended immediately upon confirmation.
  5. You will receive a confirmation email at your registered address. If you do not receive this email, contact pb88 support at [email protected] to confirm the exclusion is active.

Support Resources

pb88 is not the only line of support available to Filipino players who are struggling with problem gambling. There are dedicated organizations and government bodies in the Philippines that provide confidential counseling, intervention programs, and crisis support. We encourage any player who needs help to reach out to these resources — there is no shame in asking for support.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates responsible gaming programs for Filipino players. PAGCOR's responsible gaming framework includes player protection guidelines, exclusion registries, and operator compliance requirements. Contact PAGCOR directly for information about their player support programs.

NCMH Crisis Hotline

The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline for individuals experiencing mental health challenges, including those related to problem gambling. If you or someone you know is in crisis, please reach out to the NCMH for immediate, confidential support.

Gamblers Anonymous Philippines

Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals affected by compulsive gambling. Meetings are held in Manila, Cebu, Davao, and other major cities across the Philippines. Their program is free, confidential, and open to anyone who wants to stop gambling.

The pb88 Responsible Gaming Pledge

pb88 pledges to always put player welfare first. We will continue to invest in responsible gaming tools, staff training, and player education programs. We will enforce the 21+ age requirement without exception. We will make self-exclusion and limit-setting easy to access and hard to reverse. And we will always treat players who are struggling with compassion, not judgment. Gaming at pb88 should be a source of joy — and we will do everything in our power to keep it that way.

Ready to Play the Right Way?

Set your limits, know your boundaries, and enjoy pb88 responsibly. Thousands of Filipino players enjoy pb88 every day — safely, smartly, and within their means. Join them today. Must be 21 or older to register and play.