At pb88, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data pb88 collects, why we collect it, how we use it, who we share it with, and what rights you have over your own information.
pb88 collects only the personal data necessary to operate the platform, verify your identity, process transactions, and comply with PAGCOR and Philippine AML regulations. We do not collect data we do not need.
pb88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the pb88 platform and to meet our legal obligations.
You have the right to access, correct, and request deletion of your personal data held by pb88. You may also object to certain types of processing and request data portability, subject to applicable legal requirements.
pb88 uses industry-standard encryption, secure server infrastructure, and strict internal access controls to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
pb88 uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings at any time.
If you have any questions about how pb88 handles your personal data, or if you wish to exercise any of your data rights, you can reach our Data Privacy team at [email protected] at any time.
This Privacy Policy ("Policy") describes how pb88 ("pb88," "we," "us," "our") collects, uses, stores, and discloses personal information about individuals ("you," "your," "Player," "User") who access or use the pb88 platform at https://pb88.app. This Policy applies to all pb88 services, including the website, mobile interface, games, betting markets, customer support, and any other features or services we provide. Please read this Policy carefully. By registering an account or using the pb88 platform, you acknowledge that you have read and understood this Policy.
pb88 is committed to protecting the privacy and personal data of all individuals who use our platform. We understand that when you share your personal information with us, you are placing trust in pb88, and we take that responsibility seriously. This Policy is designed to be transparent, clear, and easy to understand — because we believe you deserve to know exactly how your data is handled.
pb88 operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). We are also subject to the data-related requirements of the Philippine Amusement and Gaming Corporation ("PAGCOR") as part of our operating obligations.
This Policy should be read alongside pb88's Terms & Conditions, which are available at pb88.app/terms-conditions, and our Responsible Gaming Policy, available at pb88.app/responsible-gaming. Together, these documents form the complete framework governing your relationship with pb88.
For the purposes of the Data Privacy Act of 2012 and this Policy, pb88 is the personal information controller responsible for the personal data collected through the pb88 platform. pb88 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable law.
pb88 has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
pb88 collects the following categories of personal data from players and users of the platform:
When you register a pb88 account, we collect your full legal name, date of birth, nationality, gender, and a copy of your government-issued identification document (such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID). This information is required to verify your identity and confirm that you meet the 21+ age requirement.
We collect your email address, mobile phone number, and residential address. This information is used to communicate with you about your account, process transactions, send promotional communications (where you have opted in), and fulfill our legal obligations.
We collect information about the payment methods you use to deposit and withdraw funds on pb88, including GCash account details, PayMaya account details, and bank account information (BPI, BDO, Metrobank). We do not store full card numbers or banking passwords. All financial data is processed through secure, encrypted channels.
We collect records of all gaming activity on your pb88 account, including game sessions, wagers placed, outcomes, winnings, bonuses claimed, and transaction history. This data is required for regulatory compliance, dispute resolution, and responsible gaming monitoring.
When you access the pb88 platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, time spent on pages, and clickstream data. This information helps us maintain platform security, diagnose technical issues, and improve the user experience.
We retain records of communications between you and pb88, including live chat transcripts, email correspondence, and support ticket history. These records are kept for quality assurance, dispute resolution, and compliance purposes.
The table below summarizes the main categories of data we collect and their primary purposes:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | KYC verification, age compliance |
| Contact Data | Email, mobile number, address | Account communication, support |
| Financial Data | GCash, PayMaya, bank account details | Deposits, withdrawals, AML compliance |
| Gaming Data | Wagers, outcomes, session history | Regulatory compliance, responsible gaming |
| Technical Data | IP address, device info, browser type | Security, fraud prevention, analytics |
| Communications Data | Chat logs, emails, support tickets | Quality assurance, dispute resolution |
pb88 collects personal data through the following means:
pb88 uses your personal data for the following purposes:
pb88 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for processing.
pb88 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
pb88 shares personal data with trusted third-party service providers who assist us in operating the platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and security partners. All service providers are contractually required to process personal data only on pb88's instructions and to maintain appropriate security measures.
pb88 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, courts, or other government authorities where required by law, court order, or regulatory requirement. pb88 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of pb88's business, your personal data may be transferred to the acquiring entity as part of that transaction. pb88 will notify you of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
pb88 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Full stop.
Cookies are small text files placed on your device when you visit the pb88 platform. They allow pb88 to recognize your device, remember your preferences, keep you logged in, and collect usage data to improve the platform experience.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pb88 platform. Instructions for managing cookies in common browsers are available in your browser's help documentation.
pb88 retains personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:
When personal data is no longer required, pb88 will securely delete or anonymize it in accordance with our data disposal procedures.
pb88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While pb88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying pb88 immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by pb88:
Request a copy of the personal data pb88 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held by pb88.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent for processing based on consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact pb88's Data Protection Officer using the contact details in Section 15. pb88 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case pb88 will notify you of the extension and the reasons for it.
Please note that certain rights are subject to limitations under applicable law. For example, pb88 may be unable to delete personal data that it is legally required to retain for AML or PAGCOR compliance purposes.
The pb88 platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine law governing online gaming. pb88 does not knowingly collect personal data from individuals under the age of 21. If pb88 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account on pb88 or provided personal data to pb88, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
The pb88 platform may contain links to third-party websites or services, such as payment provider portals. pb88 is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party sites you visit. This Policy applies solely to personal data collected by pb88 through the pb88 platform.
pb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players by email and by posting a prominent notice on the pb88 platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.
Your continued use of the pb88 platform following the effective date of any update to this Policy constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how pb88 protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or about how pb88 handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
Our Data Protection Officer will acknowledge your inquiry within five (5) business days and will endeavor to resolve your concern within thirty (30) days. If you are not satisfied with pb88's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.
Your data is safe with us. pb88 is built on a foundation of transparency, security, and respect for your privacy. Join thousands of Filipino players who trust pb88 for a fair and secure online gaming experience. Must be 21 or older to register.